Iceland Mag

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Iceland Mag


Two of world's best flight attendants work for WOW air

By Staff

  • WOW flight attendants The swift action of a crew of a WOW air flight to Amsterdam saved the vacation of an elderly American couple. Photo/WOW air

Two flight attendants with the Icelandic budget airline WOW air are among the world's best, according to the UK Newspaper the Independent. When a WOW air flight was delayed the two women, Aníta Brá Ingvadóttir and Elínborg Jensdóttir helped ensure that an American couple didn't miss a cruise they had booked.

Crazed passengers and bullying cabin crew
The Independent explains that at a time when we tend to hear more about on-air disasters, including threatening and bullying, even violent behaviour by cabin crew or out of control passengers, it is important to share stories which show that cabin crew sometimes goes well beyond the call of duty to ensure customers don't just have a smooth flight, but a memorable and pleasant experience. 

Read more: Keflavík Police arrests drunk woman, attacked a stewardess, bit fellow passenger

The paper therefore asked airlines to share stories about "their finest cabin crew moments", compiling a list of "Nine of the World's Best Flight Attendants".

A delayed flight didn't ruin a vacation
The two Icelandic flight attendants came to the rescue of an elderly American couple who were flying from Keflavik to Amsterdam in order to catch a cruise. When the flight was delayed it looked like the couple would miss the boat. Aníta Brá and Elínborg called the ship's captain from the galley and ensured they waited for them. In a thank you letter to Wow Air, the couple said:

“There were two flight attendants that helped us... They are to be commended for their help. The captain of the ship did wait for us and the driver was waiting in the terminal with a sign. His black Mercedes was parked right outside the terminal. We arrived at the ship just before 5pm. We thank them for their help!! Our cruise to the British Isles was wonderful.”



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